Privacy Policy

1. Who We Are

Best Handyman Tucson is a professional handyman service based in Tucson, Arizona, owned and operated by Christian. Our website is besthandymantucson.com.

You can reach us at:

• Phone: (520) 213-6907
• Email: contact [at] besthandymantucson.com
• Address: 9420 E Golf Links Rd #344, Tucson, AZ 85730

2. Information We Collect

We collect information you provide directly to us:

• Contact form submissions: Name, phone number, email address, service requested, and message content.
• Phone calls: If you call us directly, we may take note of your name and contact information to follow up.
• Email correspondence: Any information contained in emails you send us.

We also automatically collect limited technical information:

• Log data: IP address, browser type, pages visited, and timestamps.
• Analytics: We use Google Analytics 4 to understand how visitors use our site. This data does not identify you personally.

We do not use cookies for advertising. We do not use tracking pixels. We do not use third-party ad networks.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry or estimate request
• Schedule and coordinate service appointments
• Send you a quote, invoice, or follow-up related to work we performed
• Send a review request after a completed job (you may opt out at any time)
• Improve our website and understand how visitors use it

4. SMS and Text Messages

If you provide your phone number and opt in by checking the consent box on our contact or estimate request form, we may send you text messages related to appointment confirmations and reminders, estimate and job follow-ups, and review requests. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for help.

No mobile information, phone number, or text-messaging opt-in/consent data will ever be shared with or sold to third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in is never a condition of purchasing any goods or services.

5. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only with service providers that help us operate (e.g., Twilio, which delivers our text messages on our behalf), when required by law, or in the event of a business transfer. As stated above, your mobile phone number and SMS consent data are not shared with any third parties or affiliates for their own marketing or promotional purposes.

6. Data Retention

We retain your contact information for as long as we have a business relationship with you. Contact us to request deletion of your information.

7. Your Rights (California — CCPA)

California residents have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information (we do not sell personal information). Contact us at (520) 213-6907 to exercise these rights.

8. Children's Privacy

Our services are intended for adults. We do not knowingly collect information from anyone under 18.

9. Website Security

Our website uses HTTPS encryption. We take reasonable precautions to protect your information but cannot guarantee absolute security.

10. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision.

12. Contact Us

Questions about this privacy policy? Contact us:

• Phone: (520) 213-6907
• Email: contact [at] besthandymantucson.com
• Mail: Best Handyman Tucson, 9420 E Golf Links Rd #344, Tucson, AZ 85730